Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using SmartDuka's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

SmartDuka provides a cloud-based Point of Sale (POS) and inventory management platform for retail businesses. Our services include sales processing, inventory tracking, employee management, and business analytics.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account and password. SmartDuka cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

4. Subscription and Payments

SmartDuka offers various subscription plans. By subscribing, you agree to pay the applicable fees. Fees are non-refundable except as required by law. We may change our fees upon 30 days' notice.

5. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Resell or redistribute the service without authorization
  • Use the service to transmit harmful code or content

6. Data Ownership

You retain all rights to your business data. SmartDuka will not access, use, or share your data except as necessary to provide the service or as required by law.

7. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance that temporarily affects service availability. We will provide advance notice when possible.

8. Limitation of Liability

SmartDuka shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

9. Termination

Either party may terminate this agreement at any time. Upon termination, you may export your data for 30 days. After this period, we may delete your data.

10. Contact

For questions about these Terms, contact us at:
Email: smartdukainfo@gmail.com
Phone: 0729983567 / 0104160502

SmartDuka

© 2026 SmartDuka. All rights reserved.